Payment Policy

What this means - Accessible framework: Every price and payment at gocontigo is denominated in USD; legally required taxes may be added during checkout.

About Credit/Debit Card

Customer-facing rule - Plain-language guidance: Cardholders may use Visa, Mastercard, Maestro, American Express, JCB, Diners Club, or Discover, subject to checkout availability and issuer approval.

Secure authorization process

Store responsibility - US-focused choice: Secure processors evaluate authorization and fraud signals before the order proceeds, and a bank may temporarily reserve the amount.

Declines and returned funds

How we apply this - Current detail: Incorrect billing details or issuer controls can cause a decline; the bank can provide further guidance. Approved refunds use the original payment method and a 5-10-business-day timetable.

Business and support information

Policy explanation - Straightforward coverage: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigocompass.shop

Phone: 512-423-0173

Physical and return address: 2548 Ashton Ln, Sevierville, Tennessee, 37876, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).