Terms of Service

Relevant standard - Order-specific support: These terms set the rules for access to the gocontigo US website and for orders submitted through it.

Product information and safe use

Service commitment - Documented commitment: We work to keep product descriptions and pricing accurate while recognizing that colors can look different by device. Use every product only according to its own care and safety guidance.

Liability and mandatory rights

Store responsibility - Customer-first responsibility: Mandatory rights remain intact, and any lawful liability limitation is interpreted narrowly in favor of those rights.

Order review and acceptance

Operational detail - Straightforward information: Checkout submission does not guarantee acceptance: stock, authorization, security review, and evident pricing or description errors can affect fulfillment.

USD pricing, shipping, and taxes

Practical application - Accessible reference: Checkout is conducted in USD, and the order may include taxes required by law even though standard shipping is complimentary.

Acceptable website use

Policy detail - Straightforward review: Access is conditioned on respectful, lawful use without intrusion attempts, technical interference, or unauthorized copying.

Cancellation and return remedies

Plain-language summary - Clear coverage: The Refund Policy controls returns and exchanges after shipment, while an unshipped order may still be canceled on request.

Business and support information

What to expect - Current review: For policy or order assistance, customers may contact gocontigo through the following channels.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigocompass.shop

Phone: 512-423-0173

Physical and return address: 2548 Ashton Ln, Sevierville, Tennessee, 37876, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).